PRIVACY POLICY

This privacy notice for NOX Devices, Inc. (“we,” “us,” or “our”) describes how and why we collect, use, and share your information when you use RPLY (“RPLY” or the “app”), an external iMessage client designed to streamline and enhance your text messaging experience without replacing your existing iMessage service.

Questions or concerns? If you have any questions or concerns about this notice, please contact us at hello@heynox.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide:

• Account identifiers (e.g., email address, username, and if applicable, payment details for premium features processed via Stripe).
• Device-level information necessary for provisioning and supporting RPLY.

Automatically Collected Information:

• Anonymous usage analytics via June (June.so) to understand feature usage and improve the app.
• Diagnostic and performance data to ensure the stability and security of RPLY.

These analytics and diagnostic data are anonymized. We do not directly link this data to your identity, and we do not use it to personally identify you.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

• Provide and maintain RPLY's functionality, including syncing with Apple's ecosystem to offer reply suggestions.
• Manage billing and transactions through Stripe.
• Improve user experience and ensure stability, using anonymized metrics from June analytics.

We do not use your text data to train generalized AI models. If you choose local-only operation, your text content never leaves your device or is shared with any external server. If you enable certain advanced features requiring server-based processing, we commit to not using that data to train external models, and we follow a strict zero data retention policy - all data is immediately deleted after processing with no storage or persistence of any kind.

3. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate measures to protect your information. Where text data remains local (based on your chosen settings), it never leaves your device. For any data transmitted (e.g., to verify a subscription or gather anonymous analytics), we use secure connections and vetted third-party providers with their own robust security protocols.

However, no system is completely secure, and we cannot guarantee absolute security. Access RPLY within a secure environment.

4. DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell or share your text data with advertisers or unrelated third parties. We only share necessary payment details with Stripe to process transactions. Basic, anonymous usage data is shared with June (June.so) for analytics. Both Stripe and June are under contractual obligations to protect your data and not use it for unrelated purposes.

5. INTERNATIONAL USERS

If you are using RPLY from outside the United States, be aware that your information may be processed where we or our partners operate. We aim to comply with international regulations such as GDPR and CCPA in the future. If you have questions about international data handling, please contact us.

6. MINORS

RPLY is not intended for use by individuals under the age of 18. If we discover that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.

7. YOUR PRIVACY CHOICES

• Local-Only Mode: You can opt to keep all text data processing entirely on-device, ensuring no text data is ever uploaded.
• Account Management: You have ultimate visibility and control over your personal information. You can review, update, or delete your personal information by contacting us.

We encourage you to adjust your preferences to suit your comfort level.

8. CHANGES TO THIS NOTICE

We may update this policy from time to time to reflect changes in RPLY's features, legal obligations, or best practices. The “Last updated” date at the top will indicate when changes were made. Continued use of RPLY after updates will constitute acceptance of the revised policy.

9. HOW TO CONTACT US

For more information or if you have questions about this privacy notice, please contact us at:
hello@heynox.com

We value your trust and are committed to handling your data responsibly.